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Feb
23
Unavailability of Support Team
Posted by Faiz H on 23 February 2018 12:47:43 PM

Our Support Team will be unavailable for the following duration:

Date : Friday, 23rd February, 2018

Time : 02:30 PM - 06:30 PM (1430 hrs - 1830 hrs) GMT/UTC
          08:00 PM - 12:00 AM (2000 hrs - 0000 hrs) IST

Duration : 4 hour

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.


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Feb
18
Unavailability of Chat Support
Posted by Geetanjali B on 18 February 2018 09:38:01 PM

We are currently facing some intermittent issues with our chat interface due to which you may not be able to reach us through chat support until further notice.

In the meantime, you can create support tickets or reach out to our support numbers mentioned below:

Phone (USA): +1 (415) 223 2628
Phone (India): +91 (22) 6720 9007

We would appreciate your patience and co-operation. The inconvenience caused to you is highly regretted.


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Feb
14
Unavailability of Chat Support
Posted by Geetanjali B on 14 February 2018 06:25:04 PM

We are currently facing some intermittent issues with our chat interface due to which you may not be able to reach us through chat support until further notice.

In the meantime, you can create support tickets or reach out to our support numbers mentioned below:

Phone (USA): +1 (415) 223 2628
Phone (India): +91 (22) 6720 9007

We would appreciate your patience and co-operation. The inconvenience caused to you is highly regretted.

 

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Update:


The issue that we were facing with chat interface is now fixed. You should be able to reach us through chat support as usual.

We regret the inconvenience caused to you.


Read more »



Feb
7
Unavailability of Chat Support
Posted by Neha S on 07 February 2018 09:45:34 AM

We are currently facing technical issues with our chat interface due to which you may not be able to reach us through chat support. 

Our System Administration Team is currently working on getting this issue resolved as soon as possible. This may take around couple of hours.

In the meantime, you can create support tickets or reach out on our support numbers mentioned below:

Phone (USA): +1 (415) 223 2628
Phone (India): +91 (22) 6720 9007

We would appreciate your patience and co-operation. The inconvenience caused to you is highly regretted.

-------------------------------------------------------------------------------------------------------------------------------------------------

Update:


The issue that we were facing with chat interface is now fixed. You should be able to reach us through chat support as usual.

We regret the inconvenience caused to you.

 


Read more »



Jan
25
Unavailability of Phone Support
Posted by Geetanjali B on 25 January 2018 10:38:42 AM

We are currently facing technical issues with our Telecom Network due to which you may not be able to reach us on our Support number listed below :

+1 (415) 223 2628

Our System Administration Team is currently working on getting this issue resolved as soon as possible. This may take around couple of hours.

In the meantime, you can create support tickets which will be updated at the earliest.

We would appreciate your patience and co-operation. The inconvenience caused to you is highly regretted.


Read more »