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Mar
27
Unavailability of Support
Posted by Geetanjali B on 27 March 2018 01:26:29 PM

Our Support Team will be unavailable for the following duration:

Date : Tuesday, 27th March, 2018

Time :   08:00 AM - 09:00 AM (0800 hrs - 0900 hrs) GMT/UTC
            01:30 PM - 02:30 PM (1330 hrs - 1430 hrs) IST

Duration : 1 hour

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.


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Mar
20
Intermittent issues with Orderbox control panel
Posted by Elaine R on 20 March 2018 11:35:31 PM

We are currently encountering load on our Orderbox servers, due to which you may face intermittent issues while trying to login to your control panel.

I request you to kindly refer the below forum post for any further updates.

===============================================
https://pulse.myorderbox.com/issue/MkROMU4rYjBza2tyb0doQlp3Ukwzdz09
===============================================

Our System Admin team is already working on this, and efforts are on to resolve the issue at the earliest.

The inconvenience caused to you is highly regretted.

 

-------------------------------------------------------------

 

The issue has been fixed now.

Do get in touch with the Support team for any further queries.


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Mar
7
Unavailability of Phone Support
Posted by Faiz H on 07 March 2018 03:22:48 AM

We are currently facing technical issues with our Telecom Network due to which you may not be able to reach us on our Support number listed below :

+1 (415) 223 2628

Our System Administration Team is currently working on getting this issue resolved as soon as possible. This may take around couple of hours.

In the meantime, you can create support tickets which will be updated at the earliest.

We would appreciate your patience and co-operation. The inconvenience caused to you is highly regretted.


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Mar
6
Unavailability of Support Team
Posted by Elaine R on 06 March 2018 12:18:20 PM

Our Support Team will be unavailable for the following duration:

Date: Tuesday, 6th March, 2018

Time : 09:30 AM - 10:30 AM (0930 hrs - 1030 hrs) GMT/UTC
          03:00 PM - 04:00 PM (1500 hrs - 1600 hrs) IST

Duration: 1 hour

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.


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Feb
23
Unavailability of Support Team
Posted by Faiz H on 23 February 2018 12:47:43 PM

Our Support Team will be unavailable for the following duration:

Date : Friday, 23rd February, 2018

Time : 02:30 PM - 06:30 PM (1430 hrs - 1830 hrs) GMT/UTC
          08:00 PM - 12:00 AM (2000 hrs - 0000 hrs) IST

Duration : 4 hour

In the meantime, if you have any queries please create support requests and we will try and update them at the earliest.

The inconvenience caused to you is highly regretted.


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