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Apr
23
Registry connection issues
Posted by on 23 April 2017 02:40:17 PM

We are currently facing intermittent issues with our Pooler servers due to which certain actions on domain registration orders like renewals, check availability, registrations, name server modifications, may get stuck.


We are working towards fixing the issue on priority and will update this post with more details shortly.


We truly regret the inconvenience caused.


Please get in touch with our Support Team for any queries or concerns you may have.


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Apr
22
.EU Registry Maintenance Notice | 26th April, 2017
Posted by on 22 April 2017 10:18:07 PM

A maintenance will be carried out by .EU Registry as per the schedule mentioned below:

Maintenance Details:

Date

Wednesday, 26th April, 2017

Start Time

01:00 HRS GMT | 06:30 HRS IST

End Time

07:00 HRS GMT | 12:30 HRS IST

Duration

6 Hours


During the maintenance, you will not be able to register, renew, transfer, manage or perform whois look­-ups for .EU domain names.

 

Please note that domains which have already been registered and are functional(resolving to destination pages), will continue to function as normal.

 

Kindly get in touch with our support team in case of any queries.


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Apr
20
Maintenance on one of our Linux hosting servers
Posted by on 20 April 2017 09:06:22 PM

Maintenance Notice :

 

Please be advised that the following Linux hosting server will be undergoing maintenance as per the schedule and reason mentioned below.

 

Reason :

 

Migrate users from Cloudlinux 5 to CloudLinux 6 servers.

 

Downtime :

 

6 hours

 

Maintenance Window :

 

 

Sr. No.

Server

Start Time IST

Start time GMT

Start time EDT

1

md-5.webhostbox.net

Friday, 21st April 2017 08:00     

Friday, 21st April 2017 02:30  

Friday, 20th April 2017  22:30         

 

 

Affected Services :

 

All services will be down.

 

** Please Note : cPanel/WHM and Webmail service have been stopped for the scheduled maintenance on the server. Clients will not able able to login to cPanel/WHM and webmail interface, till the migration is complete.

Please feel free to contact our support helpdesk in case you have any queries.


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Apr
20
Scheduled maintenance on two of our Windows hosting servers
Posted by on 20 April 2017 11:21:53 AM
Maintenance Notice :
 
Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.
 
Reason :
 
We are upgrading MailEnable version to Professional Version v9.72. The Pro version supports IMAP and Email over SSL connections. 
 
Maintenance Window : 
 

Sr. No.

Server

Downtime

Start Time IST

Start time GMT

Start time EDT

1

plesk-web2.webhostbox.net

1 hour

Thursday, 20th April 2017, 20:00   

Thursday, 20th April 2017, 14:30

Thursday, 20th April 2017, 10:30        

2

plesk-web8.webhostbox.net

1 hour

Thursday, 20th April 2017, 21:00

Thursday, 20th April 2017, 15:30

Thursday, 20th April 2017, 11:30

 
 
Affected Services:
 
The upgrade may last around 1 hour and emails will be bounced and not delivered until the upgrade is completed. Apologies for the mail downtime but this is a great upgrade with a lot of benefits.
 
You will experience intermittent issues while accessing your websites or other services hosted on the server as a reboot might be required.
 
Please feel free to contact our Support Team in case you have any queries.

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Apr
19
CIRA (.CA) Registry Maintenance Notice | 20th April, 2017
Posted by on 19 April 2017 05:44:00 PM

A maintenance will be carried out by CIRA (.CA) Registry as per the schedule mentioned below:

Maintenance Details:

Date

Thursday, April 20, 2017

Start Time

03.00 HRS UTC | 08.30 HRS IST (Friday, April 21, 2017 )

End Time

07.00 HRS UTC | 12.30 HRS IST (Friday, April 21, 2017 )

Duration

4 Hours

 

During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois look­-ups for .CA domain names.

 

Please note that domains which have already been registered and are functional(resolving to destination pages), will continue to function as normal.

 

Kindly get in touch with our support team in case of any queries.

 


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Apr
18
Issues faced with websites hosted on Linux Hosting servers
Posted by on 18 April 2017 12:11:41 PM
We are currently facing issues with our linux hosting servers due to which you might face downtime while loading websites. 
 
Downtime per server : 5-10 minutes
Affected servers : All linux hosting shared servers
Impact :  Websites hosted on the server are affected and it might get downloaded when you try to access it.
 
Our server administration team is already working on this issue with the highest priority. They have made necessary patch and applying it on all servers. We suggest you to load websites after 5 minutes.
 
Please contact our Support team if the issue persists.

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